FAQ

Charge it fully, then wash your face and pat it dry. Hold the button for 3 to 5 seconds to switch on, secure the strap, choose a colour, close your eyes and relax.

The supplier suggests 10 minutes, three times a week.

Whenever you have 10 quiet minutes. It suits the end of the day, on clean skin.

Each colour is a different wavelength of light. Red has the longest visible wave and reaches the deepest, and it's the most studied. Blue has a short wave that stays nearer the surface, and it's the second big focus of LED research. Yellow is a warm, medium wave, and green, cyan, purple and white give you more choice for how you like to relax.

Choose whichever you find most relaxing. Red is the most studied LED colour. Keep your eyes closed with every colour.

As listed by the supplier, this mask is 100% UV free and FDA, FCC, CE and RoHS certified.

Delivery is free on every UK order, and every parcel is tracked. We process orders within 1–3 business days, and the product page shows expected delivery dates. Our shipping policy has the details.

Yes. Delivery is free in the UK. We also deliver to the US, Canada, Australia and 11 EU countries, including Ireland, Germany, France, Spain and Italy, with tracked delivery for £4.99. Your country's customs may charge VAT, duty or a handling fee when the parcel arrives.

Yes. You have 30 days from delivery to tell us you'd like to return an item, then 14 days to send it back. Return postage is free if the item is faulty or not what you ordered. Our refund policy explains how.

We refund within 14 days of receiving your return, usually sooner, to your original payment method.

Yes. Payments run through Shopify's encrypted checkout.

Use our contact page and include your order number so we can help quickly.